HP Scanner Not Working? Fix it Right Away

HP Scanner Support Number

HP scanner not working issue can arise due to a line of reason. Few of them are scanner is not scanning, the scanner is not detecting an error code pop-ups. These errors occur unexpectedly and consequently, it disturbs the entire workflow.

The foundations for each of the issue is different and they are quite difficult to recognize. But as the matter of the fact, the errors can disturb the connection between your scanner and the computing device. The server, as well as service dilemmas, can cause the connectivity issue while using HP scanners. So, whenever such an issue occurs, get in touch with HP Technical Support to get the respective help or read the information given below;

How to Troubleshoot the Nonfunctional HP Printer?

Let’s dive into the solutions of HP scanner performance related issues. You need to follow the hit and try the method, to find the best match solution for your respective scanning device.

Check for the Connection Issue:

In order to make use of your scanners, having a stable internet connection is essential. If your device is lacking in proper network connectivity, having issue becomes usual. First, make sure your scanner is properly turned on.

Next one need to check the network connection with their device. If you are using a wired network connection via USB, check the USB cables placement inside the port.

If there is a proper supply of internet and all cables are well-placed, you must try the next method of troubleshooting.

Update or Install the Drivers for your Scanner:

It is important to check for the driver of the device as they regulate the communication between the operating system as well as the software. If the scanners stop working, one should try to update your scanner driver, as missing or outdated scanner drivers can promote hindrances while using the HP scanner. In order to manually update the scanner driver, the user can go to the website of your scanner’s manufacturer, search for the latest matching drivers for your scanner, and install it in your system.

Alternatively, you can remove the outdated drivers and then install the new and latest scanner’s driver on your computer.

Fix the Hardware Issues:

The hardware issue can also be the cause behind non-functional behavior of your issue. Here is how one can fix the hardware related issues by running the inbuilt drivers in Windows-based computers:

  • First, go to the Control panel of your device
  • Select troubleshooting
  • Click on Hardware and sounds followed by Hardware and devices
  • Follow the onscreen prompts to fix the detected hardware errors
  • Now, check if your scanner is working properly

Alternative Solution:
If the methods listed above didn’t help you and now you are searching for experts’ advice, call upon HP Scanner Support Number and get the most authentic solution to your issues. HP Customer Service Number can be reached all across the clock to get the help regarding the issues you are facing with your HP scanner.

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How to Fix Scanner Not Working After Updating To Windows 10?


Windows 10 is an added advantage to the already existing operating system. The major benefit is when you use this utility with external utility devices such as Printers, Scanners etc. But the problem arises when the scanner stops working on Windows 10. This can frustrate the users when they don’t have the idea about how to troubleshoot such an issue. But HP Scanner Support team can always help you to deal with such scanning issues with your HP scanner.

Causes of Scanner not working with Windows 10

The most common reason when the Scanner is not working on Windows 10 can be the incompatibility between the operating system and the drivers installed for the scanner.

Some other reasons are:

  • Missing or corrupted system files
  • Malware
  • Damaged scanner
  • Corrupted or damaged drivers installed in your system
  • Incomplete updates of your system

For all such reasons, you can dial the HP Help Number to ask the experts to resolve the scanning issue with Windows 10.

Solutions for scanner issue with Windows 10

Given below are the possible solutions which can help you in fixing the issue with your HP scanner:

  • Use SFC/ Scannow

To repair the corrupted or missing system files, you can use ‘sfc/scannow’ command. This is one of the easiest ways to fix ‘Scanner not working’ error on Windows 10.

  1. To apply this method, first, you have to run Command Prompt as an administrator. For this, you have to press Windows and ‘X’ key together so as to access the Power user menu, and then select Command Prompt.
  2. Now in the Command Prompt window, type sfc/scannow and press enter. This will start the repair process.
  3. Then wait till the process gets complete as it might take several minutes to get over. After the process gets completed, restart your system.
  4. After this reconnect your scanner and check if the issue has been removed.
  • Check Related Services

To fix the scanning issues, it is important to ensure that the other related services are working fine.

The services include:

-Remote Procedure Call RPC

-DCOM Server Process Launcher

-RPC Endpoint Mapper

-Shell Hardware Detection

-Windows Image Acquisition (WIA)

Scanner not working issue can arise when any of the above services are not working properly. You can call at the HP Toll Free Number to take help from the experts or follow the steps given below in order to resolve the issues in scanning related services:

  1. Firstly, open the Run dialog box by pressing the Windows and ‘R’ key together. Then type services.msc in the given space and hit ‘Enter’.
  2. Next, search for Shell Hardware Detection in the list of services and then right-click it and select ‘Properties’.
  3. If the service status is stopped, restart it again.
  4. Go back to the services window and follow the 2 and 3 steps for other services as well.
  5. Restart the system after you are done and check if the issue has been resolved.
  • Update Drivers

The next thing to do to resolve the scanning issue on Windows 10 is to update the drivers of your system which might have become corrupted or outdated. After updating the drivers, check if the issue has been fixed.For further help and troubleshooting, you can dial the HP Customer Service Number where our certified technicians will help you through their expertise.

View More: https://www.customer-supportservice.com/fix-hp-laser-jet-printer-error-code-49-49-wx-yz/