HP scanner not working issue can arise due to a line of reason. Few of them are scanner is not scanning, the scanner is not detecting an error code pop-ups. These errors occur unexpectedly and consequently, it disturbs the entire workflow.
The foundations for each of the issue is different and they are quite difficult to recognize. But as the matter of the fact, the errors can disturb the connection between your scanner and the computing device. The server, as well as service dilemmas, can cause the connectivity issue while using HP scanners. So, whenever such an issue occurs, get in touch with HP Technical Support to get the respective help or read the information given below;
How to Troubleshoot the Nonfunctional HP Printer?
Let’s dive into the solutions of HP scanner performance related issues. You need to follow the hit and try the method, to find the best match solution for your respective scanning device.
Check for the Connection Issue:
In order to make use of your scanners, having a stable internet connection is essential. If your device is lacking in proper network connectivity, having issue becomes usual. First, make sure your scanner is properly turned on.
Next one need to check the network connection with their device. If you are using a wired network connection via USB, check the USB cables placement inside the port.
If there is a proper supply of internet and all cables are well-placed, you must try the next method of troubleshooting.
Update or Install the Drivers for your Scanner:
It is important to check for the driver of the device as they regulate the communication between the operating system as well as the software. If the scanners stop working, one should try to update your scanner driver, as missing or outdated scanner drivers can promote hindrances while using the HP scanner. In order to manually update the scanner driver, the user can go to the website of your scanner’s manufacturer, search for the latest matching drivers for your scanner, and install it in your system.
Alternatively, you can remove the outdated drivers and then install the new and latest scanner’s driver on your computer.
Fix the Hardware Issues:
The hardware issue can also be the cause behind non-functional behavior of your issue. Here is how one can fix the hardware related issues by running the inbuilt drivers in Windows-based computers:
- First, go to the Control panel of your device
- Select troubleshooting
- Click on Hardware and sounds followed by Hardware and devices
- Follow the onscreen prompts to fix the detected hardware errors
- Now, check if your scanner is working properly
If the methods listed above didn’t help you and now you are searching for experts’ advice, call upon HP Scanner Support Number and get the most authentic solution to your issues. HP Customer Service Number can be reached all across the clock to get the help regarding the issues you are facing with your HP scanner.